Kefir grains delivery in the UK, step by step
In short
Live grains are strained from a working jar on the morning of dispatch, weighed, sealed in a food pouch with some of their milk and packed with the guide. Dispatch is within 24 to 48 hours of your order, with tracking all the way to your letterbox, door or collection point. The grains are fine for a week in their pouch. The full total is shown before you pay.
- Dispatch
- 24 to 48 h
- Tracking
- Included
- Fine in the pouch
- 7 days
From the jar to your kitchen
- Your order
Choose the UK as the delivery country; the full total shows before payment.
- Packing day
Grains strained that morning, 10 g or 20 g weighed, sealed in their milk, guide in the box.
- On the way
A tracking number by email, a few working days to reach you.
- Arrival
Into a litre of whole milk the same day if you can. The first week.
Summer and winter
| Season | On the way | Tip |
|---|---|---|
| Summer, heatwave | The milk turns sourer and protects the grains; the pouch puffs up | A parcel locker or collection point beats a sunny doorstep |
| Winter, frost | The grains simply slow down | Give them an extra day at room temperature to start |
What is normal on arrival
A puffed-up pouch, thick or separated milk, a strong tangy smell, grains stuck together in a lump. All signs of active grains. Not normal, and rare: a dry pouch with no liquid, or a pink or green layer. Send a photo to hello@natural-probio.com and a replacement goes out.
How Natural Probio ships to the UK
Packed in their milk on the day of dispatch, sent within 24 to 48 hours, tracked to your door. A replacement if anything goes wrong on the way.
Order live milk kefir grainsGrains from time-honoured methods, unique and resilientDelivery across the UK, trackedMoney-back guaranteeOver 20,000 customers
Delivery questions
The parcel sat at the depot for three days. Are the grains OK?
Yes. They are fine for a week in their milk and will be back in rhythm within two to four days.
Do you deliver to Scotland, Wales and Northern Ireland?
Yes, across the whole of the UK, tracked.
Should I put the parcel in the fridge if I can't start today?
Yes, for a day or two. Then into fresh whole milk at room temperature.
